They also came 15 after I was told that they'd shipped. I even held off on sending a few Etsy orders cause I wanted to included cards. And promptly pissed off my customers. ouch.
I don't blame MOO for the lateness, they sent out a 'they've shipped' notice on June 24th. They specifically said that it would take 5-7 working days to arrive, and to not contact them until 10 working days. I waited 15. And of course the day I tell them about it, they arrive on my doorstep.
I think it's the glendale post offices. I've had more loses and damages from the glendale post office than any other postal service or area in the US. It doesn't matter whether I'm shipping to London, or 5 miles away to the westside, I cross my fingers every time I have to send something and hope it arrives. I've spent many long minutes on the phone with unhelpful clerks trying to track packages sent anywhere and everywhere.
The only thing that seems to help is if I print up and pay online for the shipping labels with deliver confirmation. Which keeps me from having to stand in line for 30 minutes while the clerks help numerous belligerent non-english speaking customers, but also costs a bit more. I guess I have to spend either time or money to get what I need done. Maybe they put more care into making sure it arrives at it's destination knowing that an official email was sent to the waiting party who is now expecting it's arrival.
No comments:
Post a Comment